Shipping policy
Shipping & Returns
Shipping
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Free UK Shipping
We offer free standard shipping on all UK orders — no minimum spend needed. Just select “Free Shipping” at checkout and you’re all set. -
Free International Shipping
Wherever you are in the world, we ship for free. Any duties or taxes are calculated at checkout, so there’s nothing more to pay later. Just relax — your order is on its way, hassle-free. -
When Will My Order Arrive?
We aim to get your order to you as quickly as we can. While we can’t promise an exact delivery date, we’ll always keep you updated and let you know when it’s on its way. -
Split Deliveries
Sometimes your items might arrive in separate packages — but you’ll never pay extra for this. -
Missed a Delivery?
If you’re not home when your parcel arrives, the delivery company will leave instructions on what to do next. You can easily rearrange delivery or find out where it’s been left.
Returns
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Free & Easy Returns
Changed your mind? No problem. Just email us and we’ll send you a free return label with step-by-step instructions. We want to make it as easy as possible for you. -
If Your Order’s Delayed
If your order hasn’t arrived within a reasonable amount of time, get in touch with us. We’ll work with you to sort things out — whether that’s a new delivery date or a refund if needed. -
Already Received a Late Order?
If your order turns up after you’ve decided to cancel it, just send it back to us using the return label we provide. Once it’s back with us, we’ll issue your refund.